Cancellation Policy

• Your appointment is very important and reserved specially for you. We strive to give you as much attention and comfort as we can with the best service possible. We understand that sometimes schedule adjustments are necessary; to best serve our clients and our staff, we require a minimum 24-hour notice to cancel or change any appointment. Cancellations on short notice prohibit other clients from being able to fill that slot.

• Cancellations made with less than a 24-hour notice or no-show’s may be subject to a charge of 50% of the booked appointment value.

• As a courtesy, we confirm your appointment by text or email 72 hours and 24 hours prior to your appointment.

We thank you in advance for respecting our policy.

Our Brand Promise

At Incognito Salon we believe that making earth a healthier and cleaner place to live starts with us. By using SalonCycle, an easy and effective recycling program designed for all types of salon waste, we make sure our salon is zero waste through recycling used products and packaging so your experience can be happier, healthier, and cleaner. Who else loves getting their hair done AND saving the planet?